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On-Demand Delivery Apps – You Can Order Almost Anything From Your Smartphone


Courier service providers are now offering on-demand delivery services for faster and efficient delivery of parcels. On-demand delivery provides customers with a flexible option of getting packages delivered at their convenient time and place. This service can also be integrated with point-of-sale systems and ecommerce platforms which enable courier companies to efficiently manage their operations, and thus is a cheaper, faster and more reliable mode of parcel delivery.[i] For instance, UberRUSH is an on-demand courier delivery service operating in New York, Chicago and San Francisco. On-demand delivery service is being widely used for prescription medicine, laundry pickup and delivery, fast food delivery and marijuana delivery. Major on demand delivery service providers include Postmates, Deliv, Sidecar and Amazon Flex in the USA, PiggyBaggy in Finland and Nimber in Norway.

COURIERS AND MESSENGERS MARKET TO GROW TO $519 BILLION BY 2020 ACCORDING TO THE BUSINESS RESEARCH COMPANY

The Business Research Company expects the global couriers and messengers market is expected to grow from $449 billion in 2016 to $519 billion in 2020 at a compound annual growth rate (CAGR) of 3.7%. North America was the largest region in the couriers and messengers market in 2016, accounting for $136 billion or 30.4% market share. This is mainly due to the presence of a large business to business and business to customer base in the country and a mature e-commerce industry.

The chart below shows the year-on-year growth of the global couriers and messengers market during 2016-2020

According to The Business Research Company’s Transportation Services Consultant, Abdul Wasay, courier and express delivery service providers are increasingly using automated parcel terminals. Automated parcel terminals are computer controlled units which allow customers to collect, hand in and return parcels around the clock. These terminals are deployed at locations with maximum footfall such as walkways, convention centers, grocery outlets, shopping malls, convenient stores, gas stations and railway stations. These terminals improve the quality of delivery services network and reduce last mile delivery management costs for the company. Automated parcel terminals are being extensively used in Europe and the global market for automated parcel delivery terminals is expected to reach $918 million by 2024, thus indicating a significant potential for these automated systems.

Deutsche Post DHL Group was the largest company in the couriers and messengers market in 2016 with 14.13% share of the market. Deutsche Post DHL Group aims to expand its network by investing in emerging markets and the ecommerce industry. The company plans to generate 30% revenues from emerging markets by 2020.

Couriers and Messengers industry includes establishments involved in providing courier, express delivery services and local messenger and delivery services of parcels, in metropolitan areas, urban centers or international destinations.

The Couriers and Messengers industry is further classified as follows –

  • Couriers And Express Delivery Services

  • Local Messengers And Local Delivery

About The Business Research Company

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The Business Research Company is a market research and intelligence company, which excels in company, market and consumer research.

It has research professionals at its offices in the UK, India and the US as well a network of trained researchers globally. It has specialist consultants in a wide range of industries including manufacturing, healthcare, chemicals and technology.

The Business Research Company's management has more than 20 years of varied business research experience. They have delivered hundreds of research projects to the senior management of some of the world's largest organizations.


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